Limitations and exclusions of liability
By signing up for a seminar, taking an online or correspondence course or engaging Design with Joy, LLC for services you agree to hold harmless and indemnify Design with Joy LLC, its principles, employees, volunteers, and associates from any and all liability including but not limited to accidents, deaths, detention, annoyance or delays.  Design with Joy, LLC is not liable for any loss, damage, or injury caused events and items over which it has no control. Reasonable changes in the schedule, itinerary, course outline or delivery format will be made as necessary or needed at the discretion of Design With Joy LLC.  Users of Design With Joy, LLC services agree on behalf of himself/herself, his/her dependents, and employees or associates to be bound by the terms and conditions of this agreement and releases and holds harmless Design with Joy, LLC and any of its representatives from any and all liability for bodily injury, illness, death, property loss, destruction, or damage resulting from any services or causes however occurring during any portion of, or in relation to Design with Joy, LLC and its operations and services.

HOW DO YOU COLLECT INFORMATION & WHAT DO YOU COLLECT?
How did I end up on your mailing list and/or customer file?
The way we assemble our mailing list is very simple: We buy and/or rent mailing lists from regulatory bodies and/or professional organizations handling the professions we serve (architects, contract builders, interior designers and landscape architects). The mailing lists we purchase and/or rent only include names and addresses. Some regulatory state boards also provide us with your professional license/registration number and its expiration date. Few regulatory state boards provide e-mail addresses, telephone numbers and/or fax numbers. Most professional organizations only provide us with name and address.

If you do enroll in one of our seminars or courses, we may attempt to verify and complete the information we have on file and add your information to our customer file, which lists your name, address, telephone number, fax number, email address, website address, professional license(s) and/or memberships, all of which may be updated/corrected upon request.
 
Tracking:
We maintain a list of classes taken with Design with Joy along with detailed accounting, audit and completion-related information such as date of registration, completion status (enrolled, waiting, completed, canceled, no show), scores, evaluation forms submitted, payment information, etc.

WHAT CONTROL DO I HAVE OVER THE INFORMATION THAT IS BEING COLLECTED OR TRACKED?
Design with Joy maintains "Do Not Mail", "Do Not Call", "Do Not Fax", "Do Not E-mail" lists to which you may be added upon request. Information that is being tracked may not be altered for any reason other than correcting an error.
How do I remove my name and address from your mailing list and/or customer file?
To be "removed" from future mailings, you simply need to call us or write to us and request to be added to our "Do Not Mail" list. It may sound contradictory but, the only way we can "remove" your contact information from our mailing list and/or customer file is to keep you listed on the appropriate "Do Not Mail" list. If you are a customer, it is necessary to add your name to the "Do Not Mail" list for both our mailing list and our customer file otherwise you may continue to receive mailings that use one or the other list as a source. Please keep in mind that even though we do our best to honor all "Do Not Mail" requests, it is difficult (especially for those requests linked to our mailing list) to guarantee that you will never receive anything from us. This is due to the fact that updated lists obtained from regulatory bodies and/or professional organizations in many cases may contain a name we have removed, effectively adding the name back into our lists. 
I am a customer; how do I remove my telephone number, fax number and/or e-mail address from your customer file?

To have your telephone, fax or e-mail address removed from our customer file, simply call or write to us and request to be added to our "Do Not Call," "Do Not Fax," and/or "Do Not Email" list(s). It may sound contradictory, but the only way we can remove your contact information from our customer file is to keep you listed on the corresponding "Do Not" list(s).

HOW IS THE INFORMATION YOU COLLECT USED?

The information we collect helps us provide good customer service and allows us to better manage our relationship with you.  Our goal is to use the information to improve the products and services we offer you.  Additionally, given that Design with Joy serves the continuing education needs of licensed professionals, we may communicate with licensed professionals to inform licensees of changes in or implementation of mandatory continuing education requirements as well as to keep licensees up to date with our latest offerings and services.

WILL YOU DISCLOSE THE INFORMATION YOU COLLECT TO OUTSIDE THIRD PARTIES?

Design with Joy will disclose personal information, when required by law or in the good-faith belief that such action is necessary to:
Fulfill a customer's order or request, Protect and defend the rights or property of Design with Joy, LLC, to comply with the rules and statutes set by the state boards and/or professional organizations regulating the professions we serve or to entities we believe will provide complementary offerings to our customers and potential customers.  We are not responsible for any breach of security or for any actions of any third parties that receive the information. We are not responsible for such third party privacy policies or how they treat the information.

HOW DO YOU KEEP MY INFORMATION SAFE?

Online, Design with Joy safeguards all purchase information by contracting the order processing to a 3rd party vendor that is responsible for financial transactions and record keeping.  Design with Joy LLC does not know or keep any credit card or financial information.  Design with Joy further uses reasonable precautions to keep the non-financial information such as customer names and addresses secure.

HOW DO I STAY ABREAST OF CHANGES IN YOUR POLICY?

We reserve the right to modify this policy. Additionally, we encourage you to give us feedback on how to improve our "Privacy Policy" and the way we handle your information. If we decide to change our Privacy Policy, we will post those changes online

COPYRIGHT

Copyright © 2008-09 Design with Joy LLC.  All rights reserved. No part of any Design With Joy publication including but not limited to blog posts, web pages, comments, written correspondence, published articles or content, auditory or visual content or information may not be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc. 222 Rosewood Drive, Danvers, MA 01923, (978)750-8400, fax (978)750-4470. Requests to the Publisher for permission should be addressed to, Design with Joy LLC., 1045 Sorrento Road, Jacksonville, FL 32207
 
(c) 2009 Design With Joy, 1045 Sorrento Road, Jacksonville, FL 32207 904-647-4511